POS Installation Representative I Accounting - Center Valley, PA at Geebo

POS Installation Representative I

2.
8 Center Valley, PA Center Valley, PA Estimated:
$30.
7K - $38.
9K a year Estimated:
$30.
7K - $38.
9K a year 18 hours ago 18 hours ago 18 hours ago Job Title:
POS Installation Representative I Shift4 (NYSE:
FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.
As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
For more information, visit www.
shift4.
com.
Employment Description:
A Point of Sale Installation Representative is expected to work with our clients by promoting the highest level of service and professionalism.
We work with a wide array of clients who rely on this quality of service and dedication.
Shift4 employees are expected to project a positive company image and experience through phone interaction.
They should support interactions with customers through multiple channels such as email, ticket systems, and chat systems.
Our team members are expected to acquire an in-depth understanding of the entire merchant processing industry as well as their role within the organization.
Responsibilities:
Review hardware installation requirements with customers Familiarizing merchants and sales representatives with our software package capabilities Ensuring the customer is provided the best experience possible Email and phone correspondence with customers, technicians and sales reps Acquiring a strong knowledge of POS software, hardware packages and peripherals Working directly with field technicians, third party contractors or sales reps to set up, configure and test POS hardware and software Necessary Skills:
Excellent listening, verbal and written communication skills Friendly and enthusiastic personality Strong attention to detail Understanding of basic network infrastructure & terminology Excellent time management and organizational skills Resourceful and motivated to learn Reasoning and problem solving skills Ability to explain technical knowledge in an easy to understand manner Not Required:
Bilingual (English/Spanish) is a plus Education and
Experience:
High school diploma or equivalent is required Knowledge of customer service core principles and practices Familiarity with the Microsoft Office Suite 1
years of computer technology experience preferred, (Working or Educational) Experience working with POS equipment, registers, and touch screen devices is beneficial Person must be comfortable on the phone and in person for meetings and be willing to do what it takes to help the team succeed.
We will be evaluating candidates based on how they interview, prior experience, knowledge and references.
Shift4 Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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